We would like you to complete our short customer satisfaction survey. Let us know how we did on your service call or new install. We welcome your feedback! Then, every 3 months, we will pick one lucky customer to receive a free Clean & Check on either their furnace or A/C unit (parts excluded). It's that easy!
To access the survey, click here.
Palatine Heating & Cooling Company knows that our clients' satisfaction is the true measure of our success. We would like to share testimonials from several appreciative customers with you.
"Palatine Heating can always be counted on for a quick response and reliable, friendly service. We have used them for over 15 years for cleaning, fixing, and even replacing our furnace and air conditioning units and have always found them to be the best! They are honest and willing to tell you the real story - something we found other places were unwilling to do for us. I would highly recommend using Palatine Heating for all of your heating and cooling needs...WE DO!"
"We love Palatine Heating & Cooling! They have cared for all our home heating and A/C needs for over 40 years! Fast and efficient response whenever we need service and fair prices too. We learned to value and trust their care, honest advice and most dependable service."
By L Family, Palatine, IL
"After we moved in to our new split-level home, the lower level was always cold and uncomfortable in cold weather. We thought we needed a bigger furnace or maybe the builder didn't put in enough heat registers. But Palatine Heating installed a cold air return along the floor in the lower level and from then on we had a cozy comfortable space even on coldest winter days. They could have sold us a new furnace, but instead they solved the problem at very low expense."
“When we finished the basement in our new home, Palatine Heating & Cooling put in new ducts and a two zone heating system with separate thermostats. Now both levels of the house are comfortable according to our schedule in winter and summer, and we save money on the utility bills too."
By B & A
I just want to express my great satisfaction regarding your installation of air conditioning and heating at my home in Glendale Heights. The units sold to me were top quality and a fair price. They have worked flawlessly since the installation. However, your service side has been simply outstanding. You reminded me and attended to my annual servicing needs. Your installation technician was professional, neat and particular about the condition and looks of the installation. The installer was very thorough about walking me through the operation of the system and cleaning up the area around the equipment before he left. I have been not just satisfied but delighted with the whole deal. I would hire no other company to service or install new units in my home.
By Daniel A. Tiani – a very satisfied customer!
Call us today to join the ranks of our happy customers.